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Third Party Documentation
Aprille Reyes avatar
Written by Aprille Reyes
Updated over a week ago

Before going into the list of trusted suppliers we just wanted to thank you for using our service. We do the outmost to give you a great user experience and will only collaborate with services and suppliers with the same user view as ourselves.

We use Basecamp as a project tool - within Basecamp we sometimes store user data before importing/exporting into the grander Seably Database. When a task or project is closed the data is deleted.

GleSYS is passionate about technology, hosting and good business. They are determined to give their customers the tools to succeed and to provide the utmost in service with satisfaction guaranteed.

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Do you have any questions about Seably, our plans, pricing or maybe you need technical assistance? You can contact us via our live chat function provided by Intercom. Via this live chat we might ask for contact details to be able answer a question for you if we can't assist you at that time. This live chat function will automatically collect information about your browser, such as type and version, and your location. We use this information so we can offer the best support, taking into account browser capabilities and possible issues with local infrastructure. Your information is saved for 45 days to be able to back log our conversations with you. We also use Intercom for mail and notification throughout the system.

We use Stripe for managing our transactions with credit cards like VISA, MasterCard and American Express. Stripe’s services in Europe are provided by a Stripe affiliate - Stripe Payments Europe Limited (“Stripe Payments Europe”) - an entity located in Ireland. In providing Stripe Services, Stripe Payments Europe transfers personal data to Stripe, Inc. in the US. To ensure the adequate protection of personal data, Stripe have certified to the EU-U.S. and Swiss-U.S. Privacy Shield Framework.

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